Testimonials

Guest Stay 6.21.18


Loved the pool and the bedding and comfort of the beds was especially nice. The staff at the front desk were very helpful in setting up an early transprt to the bus station.

Very pleased

Guest Stay 6.2.18


My husband and I were very pleased from the minute we were greeted by the staff at the desk. We were also impressed by the spaciousness and decor of the lobby lounge areas. We appreciated that there is a restaurant right in the hotel.

Convenient to Downtown Portland and the Portland Waterfront

Guest Stay 5.29.18


This hotel is convenient to Downtown Portland and the Portland Waterfront. I loved the coffee maker, mini-frig and microwave in the room. I loved the heated indoor pool and hot tub. The A/C was very efficient. I loved the breakfast buffet. The lobby area is very attractive with a number of places to sit and relax or read. All in all, this hotel is a great value.

Kind, efficient and prompt

Meeting Planner l Susan


Everyone that we connected with from the sales team to the banquet captain could not have been more kind , efficient and prompt. Lynn and Heather went out of their way to provide a wonderful experience for Fallbrook Woods, our presenters and our guests.

The food and staff all exceptional!

Weddings l Abbott Connell


We had an excellent time at our wedding reception on October 13th. The room was set up beautifully. The food and staff all exceptional! Thank you.

It made a big difference in a frustrating experience

Guest Stay 4.4.18


While standing in line to check into a flight at Portland Jetport my flight was canceled. The clerk at the counter recommended the hotel. I called to reserve a room and they were able to accommodate my situation. Upon arriving to the desk, the gentleman behind the counter kindly adjusted the price to a “distressed passenger” rate, and even let me in a room early. A shuttle picked me up from the airport, dropped me off down town to walk around, and returned me to the airport at 4:30AM the next day. It made a big difference in a frustrating experience and I really hope you’ll pass along my gratitude to the entire team at the Portland, ME location.

Friendly and helpful

Guest Stay 1.11.18


Friendly and helpful front desk staff, restaurant available, proximity to airport for early flight.

Everything was clean

Guest Stay 12.20.17


Everything was clean, beds where comfortable, rooms where warm (though I thought they were dry). The pool was very nice and kept at a decent temperature. It was also clean and didn’t feel like a public pool with to much chlorine. The staff where all very nice as well. The cleaning lady asked me in the morning if the baby slept good (which he did) and it was a nice question to ask.
Greg Guertin Jr

Clean, warm and friendly

Guest Stay 12.19.17


We have stayed here many times due to medical procedures at MMC and the staff are excellent to work with. As well the hotel is clean, warm and friendly.
Alan P. Leo

Will look for Clarion on future travels

Guest Stay 12.2.17


I rarely fill out surveys, but I arrived alone at night and was greeted on the phone by a friendly attendant who told me the shuttle would be there in about 10 minutes and it was. The driver was friendly, the front desk man was friendly, fast and informative. The bartender was happy to sell me a glass of wine 5 minutes before the bar closed. Breakfast was excellent and plentiful for a reasonable cost. I was delighted to have until Noon and check out and used that time in my room well. I would stay there again and will look for Clarion on future travels as well since I consider it a great value. Thank you!

Solid value hotel

Guest Stay 10.25.17


Check in done quickly. Mid afternoon goodies near check in area. When i came in, they had chili samplings. Another day, large tray of very good chocolate chip cookies. Coffee and tea are always out in lobby, good quality. Indoor pool and whirlpool, plenty of seats and towels. Room decent size, bed comfy. Laundry machines available, uses quarters. Forgot to buy detergent, but front desk helpfully supplies me with it, allng with dryer sheets. Breakfast buffet varied (waffle machines, fruits, yogurts, pastries, made to order omelettes). Great front desk staff, went the the extra effort to help me out of jams. Italian deli across street for sandwiches and drinks, as well as family run donut shop nearby. Shuttle available to airport. Bus stop in front, by gaz station, takes you downtown in 15 minutes. Solid value hotel!

Attention to detail, it sets you apart from the competition

Meeting Planner | Diane


I just wanted to let you know our event went off flawlessly last night thanks to the wonderful , hard-working staff at The Clarion! Our server, Beth, was amazing! She made sure everything.. from the temperature of the room to the temperature of the food… was perfect for our guests. When I had questions regarding the AV sound set-up of the room, Jesse quickly stepped in and helped make changes to make the room more conducive to our presentation. When I needed a stapler and staple puller, your front desk staff was quick to offer their office supplies to help me out… and finally, when the entire event was over, I went back to my extremely clean hotel room, where I collapsed into my comfortable bed and fell asleep instantly! All in all it was a wonderful experience! Thank you to you and your wonderful staff and their attention to detail. It sets you apart from the competition!

Thank you.
Diane

Great hotel that we love.

Meeting Planner | Chris


Great hotel that we love.
Chris

Everyone enjoyed the night!

Meeting Planner | Dave


We’ve had our banquet there in previous years and the food and accommodations were the tops. Everyone enjoyed the night!

Dave

We'll be back!

Meeting Planner | Kathy


We had a great experience at the Clarion Hotel! Our meeting attendees appreciated the affordable guestroom rate, the ease of parking and the convenient location to the interstate and the Maine Mall. We’ll be back!

Kathy

The sales department staff were excellent

Meeting Planner | Heather


The sales department staff (Heather & Katie) were excellent, always checking in on our different events to make certain everything was okay and if anything else was needed. They even responded to a request for a loaner refrigerator for one of our rooms and immediately obtained one for each of our 3 hotel rooms. I really appreciated that level of service.

The wait staff in all of our events, I feel went over and above serving our every need and were extremely polite and friendly.

I want to make certain that you please tell everyone what a great job they all did in making our events a success.

Heather

Broussard-Dorr Wedding

Weddings | Broussard-Dorr Wedding


We thought everything went amazing. All the staff members we encountered did an amazing job and answered every silly question or request we had. All the staff always had a smile on their faces even though our families aren’t always the easiest to deal with.

Also we would have loved to have had the room for longer that night, we felt that the 5 hour maximum limit was a little short. Other than that we thought everything was amazing. Heather was an excellent wedding planner and facilitator, she knows her stuff and helped make things less stressful for us. Bethany, I believe was her name, was part of the wait staff for the rehearsal Friday and was at the 90th birthday party that Sunday was amazing, her personality was great!

Again everything was really amazing and I wouldn’t have had our wedding anywhere else. The staff, atmosphere, and everything was truly amazing.

The Clarion was amazing

Wedding | Malia Smith Wedding


The Clarion was amazing for our wedding reception and rooms for all of our guests. The staff took care of everything we needed and Chef Kim made ridiculously delicious vegan entrees for us.